Start an order
Safe orders on WhatsApp

Pay safe.
Ship safe.

Hoolam holds the money in the middle until the buyer is happy.

Start your first order See how
No app downloadBank transfer, any bankHeld at a CBN-licensed bank
See how it works
True life story

Pay before delivery? Pay on delivery? Who go trust who?

It happens every day.

Shoe seller last seen 3 days ago ₦15,000 Transfer successful I’ve paid. Please confirm Hello?? ₦15,000 sent Seen 3 days ago No reply…
Paid before deliveryThe seller went quiet, then blocked her. Her money, gone.
Delivery fee−₦1,500Calling…No answer
Payment on deliveryThe rider arrived, but the buyer stopped picking calls.
This time, with Hoolam

See where your money is, at every step.

Where’s your money?
Still with Ivana
Hoolam
Hoolam
2 pairs of sneakers from Mama Bella. ₦10,000. Right?
YesChange it
1
Step 1 of 5 · Agree

It starts on WhatsApp.

Ivana tells Hoolam what she’s buying and the price agreed. Mama Bella confirms with one tap.

Bank transfer
Send ₦10,300 to Hoolam
A one-time account, just for this order
2
Step 2 of 5 · Buyer

You pay. We Hoolam!

The money comes to Hoolam, not the seller. It stays safe until the order is done.

Hoolam chat card: your money is held safely until you’re happy9:41
What you get in WhatsApp
Hoolam ₦10,300 Held safely Deliver now
Ivana paid. Deliver now.₦10,300 is held for you
3
Step 3 of 5 · Seller

The seller delivers. No fear.

Mama Bella can see the money is ready before the package leaves the shop.

Hoolam chat card for the seller: the money is ready, send the item9:41
What Mama Bella gets in WhatsApp
Happy with it? I’m happy
4
Step 4 of 5 · Buyer

Check it at the door.

Open it. Check it well. Then:

The seller gets paid.Order done. Everybody happy.
Buyer goes quiet? Vendor paid within 24 hours of handover.
Pricing

One small fee. Only when you order.

2.5%per order
  • Free to start
  • No monthly fee
  • No hidden charges
₦
Who starts the order?
Buyer pays₦10,300₦10,000 + ₦300 Hoolam fee
Seller gets₦9,500₦10,000 − ₦500 transaction fee

Who starts pays the Hoolam fee.

Why trust us

Your money is never ours to spend.

What protects every order.

Kept at a bankMoney is held at Moniepoint MFB, licensed by the CBN.Where the money sits
A registered companyHOOLAM DIGITAL PLATFORM LTD, RC 9919417.Verify on CAC
Your data, protectedRegistered with the Nigeria Data Protection Commission (NDPC).How we use your data
Registered with SCUMLWith the EFCC’s Special Control Unit against Money Laundering.
Questions

We get asked this a lot.

Do I need an app?

No. It all happens in WhatsApp.

How much does it cost?

2.5% of the price, starting from ₦300, never more than ₦5,000. Whoever starts the order pays it. The other side pays a small flat transaction fee, from ₦500.

What if my item never comes?

You get your money back, all of it, fully refunded. The money doesn’t reach the seller until you’ve seen the delivery person.

What if the buyer says no at the gate?

Tell us in the chat. The money stays frozen while a rep sorts it out with you both. Wrong item? The buyer gets it all back.

How do I pay or get paid?

Buyers pay by bank transfer to a one-time account we send for that order. Sellers are paid straight to the bank account they provided.

Who do I talk to if something goes wrong?

A rep, in the same WhatsApp chat. Tap “Talk to a rep” in the menu.

From now

Your next order can be a safe one.

Say hi. We’ll guide you through your first one.

Protect my next order